Call (833) 403-4780 (toll free) or (515) 727- 8895 (local) - 24 Hours/ 7 Days a Week
FOR AUTOMATED ACCOUNT INFORMATION, call TeleBank at any time, from anywhere!
TeleBank Options
If you are calling from a touch tone telephone press 1, otherwise please stay on the line.
For messages in English Press 1.
For messages in Spanish Press 2.
1 = For Banking Services…
2 = To report a lost or stolen debit or credit card...follow debit card prompts.
9 = To listen to these options again...
0 = To speak with a Customer Service Representative...
# = To end your call
Please enter your Social Security or tax identification number followed by the pound sign.
Please enter your Automated Telephone Banking Passcode...followed by the pound sign.
1 = For Checking or Money Market information…
2 = For Savings information…
3 = For Certificate information…
4 = To transfer funds…
5 = To change your telephone banking or ATM PIN…
9 = To listen to these options again...
* = To return to the previous menu...
0 = To speak with a Customer Service Representative…
# - To end your call...
1 = For withdrawals...
2 = For deposits...
3 = To search for specific transactions...
4 = For interest information...
5 = To repeat your balance information...
6 = For another Checking or Money Market account…
9 = To listen to these options again...
* = To return to the previous menu...
0 = To speak with a Customer Service Representative…
# - To end your call...
Follow the prompts for each option.