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Trusteer Fraud Protection

Safeguard Your Card with CardValet!
January 1, 2018
Safeguard your CSB debit card with CardValet! This mobile app allows you to use your smartphone to turn your debit card "on" or "off" any time....

IBM Trusteer means online security you can bank on  

We've partnered with Trusteer to offer Trusteer Rapport, FREE to our customers.

What is Trusteer?

Trusteer Rapport protects your computer from phishing and financial viruses that target your bank account and specifically evade your antivirus software. It is easy to install and will work transparently in the background without affecting your computer's performance.

Trusteer gives you added security AND enhanced malware protection.

  • Removes existing financial viruses from your computer immediately.
  • Prevents financial virus infections when accessing malicious websites or downloading malicious applications.
  • Stops phishing attacks from stealing your credentials (sign ons / passwords) and data.
  • Automatic updates are done in the background keeping up with the latest threats.
  • Compact software that won't slow down your computer or interfere with your applications.
  • Protection starts with a quick installation (to ensure full protection please restart your computer).
  • Warns you if you are visiting a website has been copied and designed to look like CSB’s website.

How do I know Trusteer is active on my site?

Once installed, a green Trusteer Rapport icon and checkmark will be displayed near (or in) the browser's address bar when you are viewing a website that is protected by Trusteer Rapport (see below)If the site is unprotected, a grey icon will display (see below).

 Trusteer Active:

                       When Trusteer is installed and the site is protected by Trusteer a green icon will display near your browser's address bar

Trusteer Inactive:

                       When Trusteer is installed and the site is not protected by Trusteer a gray icon will display near your browser's address bar

For additional information, visit:

For support, visit


© International Business Machines 2015 IBM and Trusteer Rapport™ are registered trademarks of the International Business Machines Corporation, registered in many jurisdictions worldwide.


CARD ACTIVATION/PIN SELECTION: (800) 992-3808 CUSTOMER CARE:  (515) 331-3100
LOST/STOLEN DEBIT CARDS:  (800) 472-3272 TOLL FREE:  (844) 218-3100
FRAUD ASSISTANCE:  (800) 262-2024 TELEBANK:  (515) 224-8181
FRAUD ASSISTANCE (OUTSIDE U.S.): (973) 682-2652 EMAIL US: Click here

(515) 331-3100
Toll free: (844) 218-3100
Email Us: Click Here
FAX: (515) 252-1105

Community State Bank
P.O. Box 127
Ankeny, IA 50021

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Community State Bank does not provide, and is not responsible for, the product, service or overall website content available at linked websites. Community State Bank's privacy polices and security standards do not apply to linked websites. Viewers should consult the privacy and security disclosures on linked websites for further information.

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