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CSB Phone Issues
March 23, 2017
Due to circumstances beyond our control, we are experiencing technical issues with our phone system. You may still use online and mobile banking to...
CSB Introduces Mobile Deposit from Your Smartphone
March 15, 2017
We are excited to offer a new mobile service to our customers - Mobile Deposit! You can now deposit a check anytime, anywhere. As part of our Simply...
Operating Systems
February 22, 2017
Beginning March 26, all mobile banking users will be required to be on the most recent operating systems in order to access the Simply Mobile or CSB...
Reminder: IBM Trusteer Available to Bank Customers
January 15, 2017
Effective March 1st, IBM Trusteer (an additional layer of cyber security) is available for customers to download to protect their personal devices...
CSB Insurance Group Acquired by TrueNorth
December 30, 2016
A message to CSB Insurance friends and family ... We'd like to thank you for the trust you've placed in us to provide your insurance needs. Effective...

Simply Mobile

check balances, pay bills, and deposit checks with Simply Mobile

Simply Mobile - Enroll Now!

CSB offers three great ways to bank mobile with Simply Mobile! You can access your accounts through text, mobile web browser and our smart phone app. Once enrolled, use your mobile device to check balances, pay bills, deposit checks, transfer funds between accounts, and view transaction history, transaction details and account alerts.

Enroll Now

Simply Mobile is available to anyone currently enrolled in our Consumer Online Banking service. To enroll, log on to CSB's Online Banking from a personal computer, select OPTIONS and then Mobile Banking Profile. From there, simply click ENROLL and follow the instructions on your PC and mobile phone.

For step-by-step instructions to enroll for mobile banking click here!

You may also enroll by going to the App Store® or Google Play® and searching for Community State Bank’s downloadable app. After the app is installed, proceed to log on using your online banking credentials. Find important security tips for mobile banking here.

Simply Mobile can be accessed by:
• Downloadable Application for iPhone®, Android® Phones and iPad®
• SMS Text Messaging
• Mobile Browser
• Text Message Alerts

 Compare the Simply Mobile options

Features Phone Application iPad Application Text Banking Mobile Web Browser
Check account balance
Feature Available Feature Available  Feature Available Feature Available
Pay bills
 Feature Available  Feature Available N/A Feature Available 
Mobile Deposit
Feature Available Feature Available N/A Feature Available
Find nearby ATMs or branch locations
Feature Available Feature Available N/A Feature Available
Transfer money between accounts
 Feature Available Feature Available  N/A  Feature Available
View transaction history
Feature Available  Feature Available  Feature Available  Feature Available

 

Simply Mobile App

Simply Mobile App interface

CSB offers the Simply Mobile application for your iPhone®, Android® smartphone and iPad®. To download, visit iTunes or the Google Play store and search for BankCSB or Community State Bank Iowa. Click on the link to complete the app activation. Then, simply login to your app by using your online banking login credentials. Your mobile device must have an operating system that supports application downloads and may require a data service plan.*

With the downloadable Simply Mobile application you can:
• Check account balances
• Review recent account activity
• Transfer money between accounts
• Find ATM and branch locations

The Simply Mobile application offers the following conveniences:
• Supports a rich end-user experience
• Works on all smartphones such as iPhone® and Android® devices
• Works with most U.S. mobile service carriers

  Download Simple Mobile on the Apple AppStore    Download Simple Mobile on Google Play Mobile Deposits

Mobile Deposit from CSB gives you the power to deposit checks into your checking or savings account using your smartphone or other mobile devices, whenever you want and wherever you go.1

It’s very user-friendly, but here are a few steps to walk you through the process the first time.

HOW TO GET STARTED:
• Log on to the Simply Mobile app. 
• Press the Deposit tab.
• Press Deposit Check.
• Select the account in which you want to deposit your check.
• Enter the amount.
• Take a photo of the front of the check.
   a. The first time, you’ll be prompted to allow the Simply Mobile app to access your camera.
   b. Ensure the entire check is within the photo frame and the check image is clear
• Endorse your check and take a photo of the back of the check.
• Confirm your deposit & submit.
• Your deposit will be reviewed and approved by Deposit Services.
   Please note, the funds will not be immediately available. Generally, funds are received within two business days.
• You can check your deposit status any time by going to Deposit > Check Deposit History within the app.
• Each transaction will have a $ .25 fee on your statement.
• Total charges will be deducted as a separate transaction at the end of your service charge cycle.
• It is recommended you keep your check for thirty days or until you see it on your monthly statement.

For step-by-step instructions on Mobile Deposit click here!
1Text and data charges may apply.  Subject to Mobile Banking Terms and Conditions.

SMS

Short Message Service (SMS) text messaging service provides account-specific information to your mobile device and to your CSB account. To use the SMS test message service, the mobile device must be able to send and receive text messages.*

The SMS Text Messaging Service can be used to:
• Check account balances
• Review recent account activity
• Locate branch and ATM locations

SMS Text Messaging offers the following conveniences: 
• Works on all phones supporting text message commands
• No application or data plan is required
• No logins or passwords
• Text commands are simple
• Works with most U.S. mobile service carriers

Mobile Web Browser ServiceTo use the mobile browser service, your mobile device must have an internet browser and may require a data service plan.* You may access the service by using the Simply Mobile website using the link sent during enrollment.

Use the mobile browser service to:
• Check account balances
• Pay bills
• Mobile Deposit
• Review recent account activity
• Transfer money between accounts
• Find ATM and branch locations

Helpful Videos

 

*Message and data rates may apply.
iPhone® and iPad® are trademarks of Apple Inc. Android® is a trademark of Google Inc.

CARD ACTIVATION/PIN SELECTION: (800) 992-3808 CUSTOMER CARE:  (515) 331-3100
LOST/STOLEN DEBIT CARDS:  (800) 472-3272 TOLL FREE:  (844) 218-3100
FRAUD ASSISTANCE:  (800) 262-2024 TELEBANK:  (515) 224-8181
FRAUD ASSISTANCE (OUTSIDE U.S.): (973) 682-2652 EMAIL US: Click here

(515) 331-3100
Toll free: (844) 218-3100
Email Us: Click Here
FAX: (515) 331-1855
URL: http://www.bankcsb.com

Community State Bank
P.O. Box 127
Ankeny, IA 50021

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