Skip to main content

Privacy Policy

New Community State Bank Debit & ATM Cards
March 5, 2015
In the next few weeks, if you are an existing debit/ATM cardholder with CSB, you should receive a new debit/ATM card. Please familiarize yourself with...
CSB HONORS SUCCESS OF ISU COACH FRED HOIBERG
March 4, 2015
Update 3/5/15: CSB raised a total of $12,230 for the American Heart Association. Community State Bank Sr. Vice President Kathy Nichols and...
Tips to Protect Yourself from Large Scale Data Breaches
September 27, 2014
See attached information from the Consumer Financial Protection Bureau regarding protecting yourself from large scale data...
Check out the Fall Issue of Select 50 Plus Newsletter
September 14, 2014
The latest issue of the Select 50 Plus newsletter is available now! Find out where the Club will be going...

FACTS

 
Rev. March 2014

What does Community State Bank, N.A. and CSB Insurance Group do with your personal information?

WHY?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and credit history
  • Account balances and income
  • Insurance claim history and credit-based insurance scores

HOW?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Community State Bank, N.A. and CSB Insurance Group choose to share; and whether you can limit this sharing.

 

Reasons we can share your personal information

Does Community State Bank, N.A. and CSB Insurance Group share?

Can you limit this sharing?

For our everyday business purposes –

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No

For our marketing purposes –

to offer our products and services to you

Yes No
For joint marketing with other financial companies No We don't share

For our affiliates’ everyday business purposes –

information about your transactions and experiences

No We don't share

For our affiliates’ everyday business purposes –

information about your creditworthiness

No We don't share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share

 

To limit our sharing

  • Call (515) 331-3100
  • Click HERE to submit a Do Not Contact request or
  • Visit us online: www.bankcsb.com or www.csbinsurance.com

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call (515) 331-3100 or go to www.bankcsb.com or www.csbinsurance.com

 

Who We Are
Who is providing this notice? Community State Bank, N.A. and CSB Insurance Group
What We Do
How does Community State Bank, N.A. and CSB Insurance Group protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Community State Bank, N.A. and CSB Insurance Group collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for a loan
  • Seek advice about your investments or apply for insurance
  • Show your government-issued ID

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffilliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account or policy.

 

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include First State Bank in Webster City, IA, Community State Bank, N.A. and CSB Insurance Group.

Nonaffilliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Community State Bank, N.A. and CSB Insurance Group do not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Community State Bank, N.A. and CSB Insurance Group do not jointly market with nonaffiliated financial companies.
CUSTOMER CARE:  (515) 331-3100 TOLL FREE:  (844) 218-3100
LOST/STOLEN DEBIT CARDS:  (800) 383-8000 TELEBANK:  (515) 224-8181
SHAZAM FRAUD MANAGEMENT:  (866) 508-2693 EMAIL US: Click here
Weather could not be loaded at this time. Retry
Loading Weather…

(515) 331-3100
Toll free: (844) 218-3100
Email Us: Click Here
FAX: (515) 331-1855
URL: http://www.bankcsb.com

Community State Bank
P.O. Box 127
Ankeny, IA 50021

You are now being directed to a section of the CSB website containing products that are not FDIC insured, contain no Bank guarantee, and may go down in value.


Community State Bank does not provide, and is not responsible for, the product, service or overall website content available at linked websites. Community State Bank's privacy policies do not apply to linked websites. Viewers should consult the privacy disclosures on linked websites for further information.

To continue to the linked website, click the Continue button.