CSB offers after hours online banking support to customers who need assistance with personal online banking and bill pay. Customers can request help* with:
- Access and password issues
- General assistance and online banking questions
- Bill pay issues/questions
Customers can call our Customer Care line for after hours assistance (515) 331-3100.
*Please note, after hours support is for online banking and bill pay. Representatives will not be able to assist with account modifications, limit changes or mobile apps. Customers should call Customer Care during business hours for assistance with account-specific requests.