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CSB HONORS SUCCESS OF ISU COACH FRED HOIBERG
February 20, 2015
Community State Bank Sr. Vice President Kathy Nichols and President and CEO Ron Nagel present a check for $11,710, from the sale of Fred Hoiberg...
Limited Number of Coach Hoiberg Prints Remaining - Get Yours Now!
February 17, 2015
For a limited time, purchase a commemorative 16x20", hand-numbered art print, celebrating the career and success of ISU Basketball Coach Fred...
Tips to Protect Yourself from Large Scale Data Breaches
September 27, 2014
See attached information from the Consumer Financial Protection Bureau regarding protecting yourself from large scale data...
Check out the Fall Issue of Select 50 Plus Newsletter
September 14, 2014
The latest issue of the Select 50 Plus newsletter is available now! Find out where the Club will be going...

TeleBank Instructions

Call (515) 224-8181 - 24 Hours/ 7 Days a Week

FOR AUTOMATED ACCOUNT INFORMATION

Press 1 - Enter account number followed by the pound sign (#).

If it is a……

  • Checking or Money Market, press 1
  • Savings, press 2
  • Certificate of Deposit, press 3
  • Loan, press 4
  • To return to the Main Menu….press 9

 Enter your Telebank personal ID Number (last 4 digits of social security number), followed by the pound sign (#).

Your Telebank Options

Option 1 - Account Inquiries

For Checking info…..Press 1.

  • Current balance & last deposit, press 1
  • Most recent transactions, press 2
  • To see if a specific check has cleared, press 3
  • Interest Information, press 4
  • Go back to Main Menu, press 9

For Savings info…..Press 2.

  • Current balance & last deposit, press 1
  • Most recent transactions, press 2
  • Interest information, press 3
  • Go back to Main Menu, press 9

 For Certificate of Deposit info…..Press 3.

  • Current balance, press 1
  • Interest information, press 2
  • Go back to Main Menu, press 9

For Loan info…..Press 4.

  • Payment Information, press 1
  • Interest information, press 2
  • Return to the Main Menu, press 9

 

Option 2 - Funds Transfer

To, transfer from…..

  • Checking/Money Market to Checking/Money Market, press 1
  • Checking/Money Market to Savings, press 2
  • Savings to Checking/Money Market, press 3
  • Savings to Savings, press 4
  • Enter the amount you would like to transfer followed by the pound sign (#)
  • If correct, press 1
  • To re-enter, press 2
  • To cancel & return to the Main Menu, press 9

 

Option 3 - Make a Loan Payment

To make a payment from…..

  • Checking/Money Market, press 1
  • Savings, press 2
  • Return to Main Menu, press 9
  • Enter Loan number followed by the pound sign
  • Enter amount of payment followed by the pound sign
  • If correct, press 1
  • To re-enter, press 2
  • Return to Loan payment menu, press 9

 

Option 4 - Change your Telebank Personal Identification Number

Enter new ID number followed by the pound sign (minimum of 4 digits, maximum of 7).

  • If correct, press 1
  • To re-enter, press 2
  • To return without changing, press 9
  • Press 9 to return to the Main Menu
CUSTOMER CARE:  (515) 331-3100 TOLL FREE:  (844) 218-3100
LOST/STOLEN DEBIT CARDS:  (800) 383-8000 TELEBANK:  (515) 224-8181
SHAZAM FRAUD MANAGEMENT:  (866) 508-2693 EMAIL US: Click here
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(515) 331-3100
Toll free: (844) 218-3100
Email Us: Click Here
FAX: (515) 331-1855
URL: http://www.bankcsb.com

Community State Bank
P.O. Box 127
Ankeny, IA 50021

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