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Account Services

CSB Phone Issues
March 23, 2017
Due to circumstances beyond our control, we are experiencing technical issues with our phone system. You may still use online and mobile banking to...
CSB Introduces Mobile Deposit from Your Smartphone
March 15, 2017
We are excited to offer a new mobile service to our customers - Mobile Deposit! You can now deposit a check anytime, anywhere. As part of our Simply...
Operating Systems
February 22, 2017
Beginning March 26, all mobile banking users will be required to be on the most recent operating systems in order to access the Simply Mobile or CSB...
Reminder: IBM Trusteer Available to Bank Customers
January 15, 2017
Effective March 1st, IBM Trusteer (an additional layer of cyber security) is available for customers to download to protect their personal devices...
CSB Insurance Group Acquired by TrueNorth
December 30, 2016
A message to CSB Insurance friends and family ... We'd like to thank you for the trust you've placed in us to provide your insurance needs. Effective...

Switch Kit

Community State Bank makes it
simple to switch banks!

cover of CSB Switch Kit

If you think switching financial institutions is going to be difficult and “messy,” think again! Community State Bank takes the hassle out of changing banks. We make it simple for you to move your accounts – so simple in fact, we do it for you. Just fill out the CSB Switch Kit here, print and return it to any of our 10 metro locations.

If you would like assistance in notifying companies that you are switching your automatic payments to a new account, please bring those statements with you as well.

You can mail it to:
Community State Bank
P.O. Box 127
Ankeny, Iowa 50021

Or Fax: (515) 963-7661

CARD ACTIVATION/PIN SELECTION: (800) 992-3808 CUSTOMER CARE:  (515) 331-3100
LOST/STOLEN DEBIT CARDS:  (800) 472-3272 TOLL FREE:  (844) 218-3100
FRAUD ASSISTANCE:  (800) 262-2024 TELEBANK:  (515) 224-8181
FRAUD ASSISTANCE (OUTSIDE U.S.): (973) 682-2652 EMAIL US: Click here

(515) 331-3100
Toll free: (844) 218-3100
Email Us: Click Here
FAX: (515) 331-1855
URL: http://www.bankcsb.com

Community State Bank
P.O. Box 127
Ankeny, IA 50021

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