Skip to main content

About CSB

CSB Closed Thanksgiving Day November 26 - ACH/Wire Schedule
November 16, 2015
CSB and CSB Insurance will be closed on Thursday, November 26, in observance of the Thanksgiving Holiday. We are thankful for you -- our customers,...
Experience the New Bill Pay!
November 5, 2015
The new Bill Pay is active within online banking. Here are a few helpful tips to keep in mind, as you use it for the first time. Compare your...
Tips to Fight Debit Card and Online Fraud
October 1, 2015
Local law enforcement has indicated an increase of debit card fraud in the local area. While the incidents that have been reported by customers have...

Our Philosophy

At Community State Bank, Redefining Simple is more than a tagline, it's our promise.

CSB offers all the services you need to meet your financial needs - from personal and business banking to mortgage financing, insurance and retirement income planning.

We make banking as easy as possible with phones answered by real people and employees who take a genuine interest in you, our customer.

When you're at CSB, expect the royal treatment. Relax in the red leather chair that symbolizes what we try to be to our customers - inviting and genuine. It also represents our commitment to making exceptional service the standard, not the exception.

Visit one of our ten convenient locations to see how we can "redefine simple" for you.

By "Redefining Simple," our commitment is to:

  • Make it easy for customers to do business with us.
  • Make exceptional service the rule, not the exception.
  • Be accountable.
  • Be innovative and embrace change.
  • Be a team player.
  • Be professional.
CARD ACTIVATION/PIN SELECTION: (800) 992-3808 CUSTOMER CARE:  (515) 331-3100
LOST/STOLEN DEBIT CARDS:  (800) 472-3272 TOLL FREE:  (844) 218-3100
FRAUD ASSISTANCE:  (800) 262-2024 TELEBANK:  (515) 224-8181
FRAUD ASSISTANCE (OUTSIDE U.S.): (973) 682-2652 EMAIL US: Click here
Weather could not be loaded at this time. Retry
Loading Weather…

(515) 331-3100
Toll free: (844) 218-3100
Email Us: Click Here
FAX: (515) 331-1855

Community State Bank
P.O. Box 127
Ankeny, IA 50021

You are now being directed to a section of the CSB website containing products that are not insured by the FDIC; not a deposit or other obligation of, or guaranteed by, the depository institution; subject to investment risks, including possible loss of the principal amount invested.

Community State Bank does not provide, and is not responsible for, the product, service or overall website content available at linked websites. Community State Bank's privacy polices and security standards do not apply to linked websites. Viewers should consult the privacy and security disclosures on linked websites for further information.

To continue to the linked website, click the Continue button.