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CSB Insurance Group Acquired by TrueNorth

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Friday, December 30, 2016

A message to CSB Insurance friends and family ...

We'd like to thank you for the trust you've placed in us to provide your insurance needs. Effective December 31, 2016, CSB Insurance has become part of TrueNorth, a financial and insurance leader based in Cedar Rapids, Iowa with locations throughout the country. We are confident that you will benefit from our market knowledge and resources.

Effective January 1, 2017, our Johnston and Ankeny - White Birch locations will no longer be able to accept payments in our branch offices. Please send your payments directly to your insurance companies. For your convenience, a list of online payment options is listed under "Make A Payment" below.

Important information regarding our transition:

CSB will continue to retain sales offices in Johnston and in Ankeny - White Birch. Both offices will transition to the TrueNorth name and support staff from those two locations will relocate to the TrueNorth office in West Des Moines.We'd like to thank you for your business and we sincerely appreciate your support during these changes.

CARD ACTIVATION/PIN SELECTION: (800) 992-3808 CUSTOMER CARE:  (515) 331-3100
LOST/STOLEN DEBIT CARDS:  (800) 472-3272 TOLL FREE:  (844) 218-3100
FRAUD ASSISTANCE:  (800) 262-2024 TELEBANK:  (515) 224-8181
FRAUD ASSISTANCE (OUTSIDE U.S.): (973) 682-2652 EMAIL US: Click here

(515) 331-3100
Toll free: (844) 218-3100
Email Us: Click Here
FAX: (515) 252-1105

Community State Bank
P.O. Box 127
Ankeny, IA 50021

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