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About CSB

CSB Closed February 20, 2017 - ACH/Wire Schedule
February 10, 2017
Community State Bank will be closed on Monday, February 20, in observance of President's Day. We will be happy to serve your banking needs on Tuesday,...
Phishing Scam Targeting Businesses
February 6, 2017
In the midst of tax preparation season, the Better Business Bureau says a clever new phishing scam is making the rounds. The malicious message looks...
Reminder: IBM Trusteer Available to Bank Customers
January 15, 2017
Effective March 1st, IBM Trusteer (an additional layer of cyber security) is available for customers to download to protect their personal devices...
CSB Insurance Group Acquired by TrueNorth
December 30, 2016
A message to CSB Insurance friends and family ... We'd like to thank you for the trust you've placed in us to provide your insurance needs. Effective...

From the President

 

Ronald Nagel, President & CEO

In March 2017, Community State Bank turns 115 years old. We feel as young and thriving as ever! From a time when there was just a railroad, a general store and a church -- until today -- the community of Ankeny has grown well-beyond it's founder's imagination.

Community State Bank has kept pace with that growth every step of the way, but through all the years of progress one thing has never changed ... it’s about you. When you walk through our doors, you are met by people who genuinely care and who are empowered to do what’s right for you. If they don’t have an answer, they will find one. If you simply need a cup of coffee and someone to listen, it’s our pleasure to pour you a cup and pull up a chair.

You will periodically see new faces at our locations. We go out of our way to hire people who realize there’s more to a customer relationship than money. Our Redefining Simple principles are embedded in our culture and set exceptional standards for how we do business and treat our customers. Our hope is that you are having a brighter day when you walk out the door of the Bank than you were when you walked in.

It is a source of great pride that CSB employees are passionate about serving in our communities. You’ll see them mentoring at local schools, hosting a food drive, teaching kids to save or serving meals at a local shelter. We encourage you to roll up your sleeves, join us in volunteering and discover the same joy that we have found in serving others.

We believe that banking should not be complicated. CSB makes certain to offer products and services that fit your lifestyle and make it simple to manage your finances. We'll continue to offer new products and services to keep pace with the industry and our customers' needs. However, we still appreciate traditional values like calling our customers by name and offering a handshake.

I encourage you to come and experience Community State Bank. Visit any of our 10 convenient locations, dial us up, visit bankcsb.com or check out your app store. I sincerely appreciate your continued faith in us. Everyone at Community State Bank understands you have many banking choices and we want to be your choice for banking.

Sincerely,

Ronald Nagel President & CEO

CARD ACTIVATION/PIN SELECTION: (800) 992-3808 CUSTOMER CARE:  (515) 331-3100
LOST/STOLEN DEBIT CARDS:  (800) 472-3272 TOLL FREE:  (844) 218-3100
FRAUD ASSISTANCE:  (800) 262-2024 TELEBANK:  (515) 224-8181
FRAUD ASSISTANCE (OUTSIDE U.S.): (973) 682-2652 EMAIL US: Click here

(515) 331-3100
Toll free: (844) 218-3100
Email Us: Click Here
FAX: (515) 331-1855
URL: http://www.bankcsb.com

Community State Bank
P.O. Box 127
Ankeny, IA 50021

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