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From the CEO

Community State Bank president Ronald Nagel 

Ronald Nagel, CEO

In March 2018, Community State Bank turns 116 years old. We still feel as young and thriving as ever! From a time when there was just a railroad, a general store and a church -- until today -- the community of Ankeny has grown well-beyond it's founders' imaginations.

Community State Bank has kept pace with that growth every step of the way, but through all the years of progress one thing has never changed ... it’s about you. When you walk through our doors, you are met by people who genuinely care and who are empowered to do what’s right for you. If they don’t have an answer, they will find one. If you simply need a cup of coffee and someone to listen, it’s our pleasure to pour you a cup and pull up a chair.

You will periodically see new faces at our locations. We go out of our way to hire people who realize there’s more to a customer relationship than money. Our Redefining Simple principles are embedded in our culture and set exceptional standards for how we do business and treat our customers. Our hope is that you are having a brighter day when you walk out the door of the Bank than you were when you walked in.

It is a source of great pride that CSB employees are passionate about serving in our communities. You’ll see them mentoring at local schools, hosting a food drive, teaching kids to save or serving meals at a local shelter. We encourage you to roll up your sleeves, join us in volunteering and discover the same joy that we have found in serving others.

We believe that banking should not be complicated. CSB makes certain to offer products and services that fit your lifestyle and make it simple to manage your finances. We'll continue to offer new products and services to keep pace with the industry and our customers' needs. However, we still appreciate traditional values like calling our customers by name and offering a handshake.

I encourage you to come and experience Community State Bank. Visit any of our 10 convenient locations, dial us up, visit bankcsb.com or check out your app store. I sincerely appreciate your continued faith in us. Everyone at Community State Bank understands you have many banking choices and we want to be your choice for banking.

Sincerely,

Ronald Nagel, CEO