Important Notice: Our third party debit card administrator, Shazam, will be performing system maintenance from 2:30 a.m. to 6:30 a.m. Central Time on Sunday, September 12, 2010. During this maintenance window, debit card service will be interrupted and you will be unable to make transactions with your debit card. Thank you for patience and understanding, as this maintenance will help us continue to provide you with the highest level of service.

Be foot loose and paper free! Sign up for e-statements today.

 

 
HOME    |    LOCATIONS    |    CONTACT US    |    PRINT PAGE
 
Customer Care
515.331.3100

Telebank
515.224.8181

Lost/Stolen Debit Cards
800.383.8000

Email:
internetdepartment@bankcsb.com

Secure Email:
Click here
CSB Mortgage - Home Loans CSB Financial Services CSB Insurance CSB Select 50+

 

SCAM ALERT (1/2010)
 
CSB has been notified that counterfeit cashier's checks are being circulated under the bank's name. The checks have been received by individuals in VA, NY and FL. The group of checks reported to us all have the incorrect logo on them. They are in the amount of $3,500.22 and have the remitter name of Lanny A. Breuer. 
 
Currently, these checks are being issued as part of a mystery shopping scam. Recipients are instructed to cash the check, keep a portion of the money and send the balance to China.
 
These cashiers checks are counterfeit and should be turned over the authorities.

 



Free Trials Aren't Really "Free"
A popular way to get consumers to buy products is a free trial offer. The problem? These free trials are not really free. Companies promote a wide variety of products that range from diet pills to teeth whiteners. They promise a "free" trial of their product and all you have to do is pay for shipping. They ask you to provide your credit card or debit card to "receive" the sample.
 
Hidden deep in their long and complicated fine print is the provision that if you do not cancel within a certain amount of time, usually about 2 weeks to thirty days, you will be automatically signed up for monthly deliveries and they will continue to charge your debit card a monthly fee. Trying to stop these charges is extremely difficult. The trial period does not begin from the time you receive the product, but from the second you place the order for the “free” sample. Because you willingly turn over your card information, you are consenting to let the company charge your card, and therefore, the Bank cannot dispute the charge for you.
 
So, before you take part in a free trial offer, read the fine print. Ask yourself if the proverbial saying, “If it is too good to be true, it probably is … ” applies to the “free” trial offer you are considering.
© 2010 Community State Bank, N.A. All rights Reserved.
Site Map   |   Privacy & Security   |   Disclosures
FDIC logo