Important Notice: Our third party debit card administrator, Shazam, will be performing system maintenance from 2:30 a.m. to 6:30 a.m. Central Time on Sunday, September 12, 2010. During this maintenance window, debit card service will be interrupted and you will be unable to make transactions with your debit card. Thank you for patience and understanding, as this maintenance will help us continue to provide you with the highest level of service.

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Customer Care
515.331.3100

Telebank
515.224.8181

Lost/Stolen Debit Cards
800.383.8000

Email:
internetdepartment@bankcsb.com

Secure Email:
Click here
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New MasterCard® SecureCode™

SecureCode is a service that helps protect MasterCard card accounts against unauthorized Internet transactions by using identity information established between an individual cardholder and his or her financial institution.

Community State Bank, in conjunction with SHAZAM and Arcot Systems*, is providing this service to you to improve the security of payment transactions in the electronic commerce environment. Once you activate SecureCode, your card cannot be used at a participating Internet merchant without authentication by an authorized user of your account.

SecureCode is easy to use. When SecureCode MasterCards are used for an Internet purchase at a participating merchant, a window display requests your password - similar to using a PIN during a face-to-face transaction. After you enter your password, the information is authenticated and then the transaction is submitted to your financial institution for authorization.

* Please Note: When you enroll your debit card, you may notice a $1 authorization charge by Arcot Systems on your account. This is a temporary charge to verify that your account is valid and that the information you entered is correct. The $1 charge will be reversed within 24-48 hours.

 

For more information about MasterCard® SecureCode™, refer to the Frequently Asked Questions below.

FAQ

To enroll, click here:

 

https://secure.shazam.net/MasterCardSecureCodeWeb/html/SecureCode.html

 

For a list of participating merchants, click here:

 

http://www.MasterCardSecureCode.com 

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