Privacy & Security

CSB understands how important privacy and security are to you not only in your banking but also in your everyday life. We do our utmost to maintain the highest levels of both to protect your information.

Privacy Policy
CSB and its associates, CSB Financial Advisors and CSB Insurance Group are committed to maintaining the confidentiality of our customer information, as stated in our Privacy Policy.

Scam Warnings
At CSB, we know the importance of staying abreast of the latest scam warnings. Protect yourself from this activity by checking this page of our website for recent warnings.

Children's Privacy Protection Act
CSB joins other financial institutions in protecting the rights and well being of children per the Children's Online Privacy Protection Act.

Security
At CSB, we know you need to feel your financial information is secure from theft. We use the maximum level of security offered through our systems to make sure your accounts are safe.

Identity Theft Protection
CSB offers tools and services to help protect you from identity theft.

MasterCard® Secure Code™
Take advantage of MasterCard® SecureCode™ - a free security service to help protect against unauthorized use of your MasterCard® debit card online.

www.mysmartfinances.com
Learn to protect yourself from financial fraud with these helpful tips!

Helpful Tips
Some of the old rules are your best protection.

Know your Credit Score
Help protect yourself from Identity Theft

Equifax
PO Box 740241
Atlanta, GA 30374-0241
www.equifax.com
800-685-1111

Experian
PO Box 2002
Allen, TX 75013
www.experian.com
888-397-3742

TransUnion
PO Box 390
Springfield, PA 19064-0390
www.transunion.com
800-916-8800

Learn More about ID Theft and Fraud

Links to other identity theft and fraud resources. (These links will lead you away from our website. We cannot endorse nor can we control the information on these sites.)

Fraudulent Check Scam

If you think you may have become victimized by a fraudulent check scam, contact the following agencies:

• Contact the bank who issued the check directly to report receipt of the check and to verify authenticity. Do not use the telephone number provided on the check – this number is probably not associated with the bank, but rather with the scam artist. To locate a bank’s mailing address, you can check the FDIC’s Web site at: http://www.fdic.gov/
• Federal Trade Commission (FTC): by telephone at 1-877-FTC-HELP or file an electronic complaint via their Internet site at http://www.ftc.gov
• The Iowa Attorney General at: http://www.state.ia.us/government/ag/index.html
• For Internet Scams - Federal Bureau of Investigation (FBI) Internet Fraud Complaint Center: http://www.ic3.gov
• Mail-based scams-U.S. Postal Inspector Service at http://www.usps.com