Privacy Policy

FACTS

What does Community State Bank, N.A. and CSB Insurance Group do with your personal information?

WHY?

Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some but not all sharing.  Federal law also requires us to tell you how we collect, share, and protect your personal information.  Please read this notice carefully to understand what we do.

WHAT?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and credit history
  • Account balances and income
  • Insurance claim history and credit-based insurance scores

HOW?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Community State Bank, N.A. and CSB Insurance Group choose to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does Community State Bank, N.A. and CSB Insurance Group share? Can you limit this sharing?

For our everyday business purposes –

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No

For our marketing purposes –

to offer our products and services to you

 Yes  No
For joint marketing with other financial companies  No  We don't share

For our affiliates’ everyday business purposes –

information about your transactions and experiences

 No  We don't share

For our affiliates’ everyday business purposes –

information about your creditworthiness

 No  We don't share
For our affiliates to market to you  Yes  Yes
For nonaffiliates to market to you  No  We don't share

 

To limit our sharing

  • Call (515) 331-3100
  • Click HERE to submit a Do Not Contact request or
  • Visit us online: www.bankcsb.com or www.csbinsurance.com

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call (515) 331-3100 or go to www.bankcsb.com or www.csbinsurance.com

 

Who We Are
Who is providing this notice? Community State Bank, N.A. and CSB Insurance Group
What We Do
How does Community State Bank, N.A. and CSB Insurance Group protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Community State Bank, N.A. and CSB Insurance Group collect my personal information?

We collect your personal information, for example, when you

  • Open an account or apply for a loan
  • Seek advice about your investments or apply for insurance
  • Show your government-issued ID

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffilliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account or policy.

 

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

Our affiliates include First State Bank in Webster City, IA, Community State Bank and CSB Insurance Group.

Nonaffilliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Community State Bank, N.A. and CSB Insurance Group do not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Community State Bank, N.A. and CSB Insurance Group do not jointly market with nonaffiliated financial companies.

NEWS & UPDATES

IMPORTANT INFORMATION
April 19, 2012
We have been made aware of a “phishing” attack being broadcast through the Twitter hash...
Important Notice to Consumer Debit Cardholders
January 3, 2012
Protecting you from unauthorized use of your debit card is a top priority at Community State Bank....
Important Notice Regarding Fraudulent Federal Reserve Wire Network Spam Campaign
November 22, 2011
There is a Federal Reserve “themed” email spam campaign being waged against individuals...
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CONTACT US

Customer Care
515.331.3100

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515.224.8181

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800.383.8000

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