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Telebank Instructions
Call (515) 224-8181 - 24 Hours/ 7 Days a Week
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FOR AUTOMATED ACCOUNT INFORMATION
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Press 1 - Enter account number followed by the pound sign (#)
If it is a……
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Checking or Money Market, press 1
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Savings, press 2
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Certificate of Deposit, press 3
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Loan, press 4
To return to the Main Menu….press 9
Enter your Telebank personal ID Number (last 4 digits of social security number),
followed by the pound sign (#) |
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OPTIONS
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Option 1 - Account Inquiries
For Checking info…..Press 1
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Current balance & last deposit, press 1
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Most recent transactions, press 2
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To see if a specific check has cleared, press 3
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Interest Information, press 4
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Go back to Main Menu, press 9
For Savings info…..Press 2
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Current balance & last deposit, press 1
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Most recent transactions, press 2
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Interest information, press 3
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Go back to Main Menu, press 9
For Certificate of Deposit info…..Press 3
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Current balance, press 1
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Interest information, press 2
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Go back to Main Menu, press 9
For Loan info…..Press 4
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Payment Information, press 1
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Interest information, press 2
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Return to the Main Menu, press 9
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Option 2 - Funds Transfer
To, transfer from…..
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Checking/Money Market to Checking/Money Market, press 1
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Checking/Money Market to Savings, press 2
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Savings to Checking/Money Market, press 3
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Savings to Savings, press 4
Enter the amount you would like to transfer followed by the pound sign (#)
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If correct, press 1
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To re-enter, press 2
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To cancel & return to the Main Menu, press 9
Option 3 - Make a Loan Payment
To make a payment from…..
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Checking/Money Market, press 1
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Savings, press 2
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Return to Main Menu, press 9
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Enter Loan number followed by the pound sign
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Enter amount of payment followed by the pound sign
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If correct, press 1
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To re-enter, press 2
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Return to Loan payment menu, press 9
Option 4 - Change your Telebank Personal Identification Number
Enter new ID number followed by the pound sign (minimum of 4 digits, maximum of 7)
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If correct, press 1
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To re-enter, press 2
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To return without changing, press 9
Option 9 - Return to the Main Menu
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