In The News
Free Trials Aren't Really "Free"
A popular way to get consumers to buy products is a free trial offer. The problem? These free trials are not really free. Companies promote a wide variety of products that range from diet pills to teeth whiteners. They promise a "free" trial of their product and all you have to do is pay for shipping. They ask you to provide your credit card or debit card to "receive" the sample.
Hidden deep in their long and complicated fine print is the provision that if you do not cancel within a certain amount of time, usually about 2 weeks to thirty days, you will be automatically signed up for monthly deliveries and they will continue to charge your debit card a monthly fee. Trying to stop these charges is extremely difficult. The trial period does not begin from the time you receive the product, but from the second you place the order for the “free” sample. Because you willingly turn over your card information, you are consenting to let the company charge your card, and therefore, the Bank cannot dispute the charge for you.
So, before you take part in a free trial offer, read the fine print. Ask yourself if the proverbial saying, “If it is too good to be true, it probably is … ” applies to the “free” trial offer you are considering.
Community State Bank helps Orchard Place raise more than $30,000
at 2nd Annual “Jim’s Ride”
Riders, walkers and Community State Bank helped Orchard Place raise $30,000 at the second annual Jim Goodman Memorial Bike Ride in September. CSB sponsored the “Kids’ Village” featuring face painting, balloon art and other activities.
Two new routes - a 45-mile and 25-mile ride - plus a 2-mile fun walk were added to the 5-mile family bike ride. The event was held at the West Capitol Terrace on the State Capitol Grounds.
After the ride, participants enjoyed a free picnic lunch, live music by Brian Congdon, as well as children’s entertainment and giant inflatables.
“Jim’s Ride” benefits Orchard Place, Iowa’s leading advocate for children with mental health and juvenile justice issues, where Goodman served as board president until his passing in 2008. For more information:
www.JimsRide.com

Community State Bank Offers New Photo Debit Cards
Community State Bank customers are now given the option to personalize their debit cards with a 2x2-inch photo of their choice - children, pets, favorite vacation spots and more!*
“We are excited to introduce the new 2x2-inch customized photo debit card,” says Kathy Williams, SVP Retail Banking. “Now customers can have a card that reflects their unique personality and flair.”
Customers can sign up for their own 2x2-inch Photo Debit Card by visiting any of Community State Bank’s 10 convenient locations. CSB also makes switching banks easy with their simple one-page Switch Kit.
*Additional charge applies for 2x2 photo debit card. Photos with certain subject matter may not be used – MasterCard® must approve.
My Bill Pay Contact Center extends hours!
For your convenience, My Bill Pay customer service representatives are now available by phone or chat from 7:30 a.m. 2:00 a.m. ET. Click here for more information about My Bill Pay.